Terms & Condition

Last Updated: 03/11/2025

Welcome to CCTV Mart!
By accessing or using our website https://cctvmart.co.in/ and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

The website CCTV Mart is owned and operated by Omkar Enterprises.
By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or guardian.
We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

2. Use of Website

You agree to use this website only for lawful purposes.
You must not copy, distribute, or misuse any content, logo, images, or product information from the site without written permission.
Unauthorized use or any attempt to interfere with the website’s functionality may result in legal action.

3. Product Information

We make every effort to ensure that product descriptions, images, and specifications are accurate.
However, slight variations in color, model updates, or packaging may occur depending on manufacturer changes.
CCTV Mart shall not be liable for minor discrepancies or typographical errors.

4. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and inclusive/exclusive of taxes (as applicable).
We reserve the right to update product prices, offers, or discounts without notice.
Payments can be made securely through available payment methods listed at checkout.

5. Shipping & Delivery

Orders are shipped according to our Shipping Policy.
Delivery timelines are estimates and may vary due to courier or regional factors beyond our control.
CCTV Mart is not liable for delays once the product has been handed over to the courier partner.

6. Returns & Refunds

Returns and refunds are handled as per our Return & Refund Policy.
Products once used, installed, or damaged due to mishandling are not eligible for return.
Refunds, if applicable, will be processed only after the product is received and inspected.

7. Warranty

Most of our products come with a manufacturer’s warranty.
The warranty covers manufacturing defects only and does not include physical or electrical damage, improper installation, or mishandling.
Warranty claims must be supported with a valid invoice.

8. Limitation of Liability

CCTV Mart shall not be liable for any direct, indirect, incidental, or consequential damages arising out of product use, installation, or malfunction.
We are not responsible for any data loss, security breach, or system damage caused by misuse or improper setup.

9. Account & Privacy

You are responsible for maintaining the confidentiality of your account details and password.
All user information is handled according to our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Panipat/ Haryana.